Privacy Policy

Privacy Policy

Responsible for the treatment:


Company name: Francisco Viñas Palmero Company address: Arenys, 82 – Barcelona 08035 Email address: consultame@franvinas.comCIF: 77312765J

Through this notice, Francisco Viñas Palmero informs the users of the website that, in compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 regarding the Protection of Natural Persons with respect to processing of personal data and the free circulation of data (hereinafter, RGPD) and Organic Law 3/2018, of December 5, on the Protection of personal data and guarantee of digital rights, the personal data provided will be incorporated into our file owned by Francisco Viñas Palmero with address at Calle Arenys, 82 – Barcelona 08035.

Access to our website does not require the user to register in advance. However, access and navigation through this website assumes that the user accepts this privacy policy and the cookie policy in its entirety.


I. Legitimation of the treatment


The legitimacy to carry out the processing of the data of the users of this website or of the patients is found in the consent of the interested party, requested by the specific case.

For its part, the management of the contracting of services, payment, billing and corresponding shipments is legitimized by the execution of the contract or agreement.

The processing of data for the purpose of sending electronic bulletins about services, events, and news related to our professional activity is based on the consent given by the interested party.

Likewise, user information may be used to comply with the company's different legal obligations.


II. Purpose of treatment


We inform you that only those data necessary for the correct development of the existing relationship between the parties are collected, and specifically, for some of the following purposes:

    Manage the contracting of services and those administrative procedures inherent to the existing commercial relationship. Manage the use of any of those functionalities that are made available to you in this web space, including, but not limited to, the subscription to newsletters and queries or requests for information. Provision of healthcare: personal data are processed with the aim of providing the healthcare requested by the patient, as well as properly managing the healthcare and administration services of the center necessary for it. , for example:

– Remember visits and reviews. – Issue proof of attendance at the health center. – Attend to any communication reported by the patient. – Manage any incident or claim filed by a user or patient.

    Attention to requests for information, complaints, suggestions, claims or exercise of data protection rights. Compliance with legal obligations resulting from the services provided. Video surveillance of the center's facilities. Sending commercial or advertising communications in the event that the interested party has given his or her consent. The user guarantees the authenticity of the data communicated and will be solely responsible for any false or inaccurate statements. The personal data that you provide us will always be treated in accordance with current legal regulations regarding data protection and health regulations.

We inform you that the company is the final recipient of this data and is the one who decides on the purpose, content and use of the processing of personal data provided to us by users.


III. Data communication


To guarantee adequate provision of the service, it is necessary that certain service providers and/or group entities that process data on behalf of the controller and as data processors process your personal data. These entities may be, for example, providers of medical, diagnostic, clinical analysis, auditing, physical security, archiving, storage or digitization of information, destruction of documentation, legal advisory services, computer services, etc.

All information provided to us will be treated confidentially and in strict compliance with the security obligations necessary to prevent access by unauthorized third parties.


IV. Security measures


In accordance with current regulations, the company guarantees that it has adopted all the necessary technical and organizational measures to maintain the level of security required in response to the nature of the personal data processed.

The company is committed to complying with the regulations for the protection of personal data and the privacy of users, which is why it adopts the necessary technical security measures to prevent the loss, manipulation, dissemination, alteration or unauthorized access by third parties to the data. personal data that it processes.


V. Data retention period


In general, the data is kept for the time strictly necessary for the purpose for which it was collected.

The personal data provided will be kept in accordance with the health regulations in force at all times and that the data will be kept for at least the period of time established by Law 21/2000, of December 29, on the rights of information concerning health. and patient autonomy, and clinical documentation, which establishes a period of fifteen years from the date of discharge of each care process in relation to the relevant documentation and a period of five years for the rest of the documentation or data.

The data processed to send commercial communications will be kept until the interested party revokes consent and/or exercises the rights of opposition and/or deletion.


SAW. User rights


Finally, we also inform you that at any time you can exercise the rights of access, rectification, deletion, limitation, portability and opposition with respect to personal data provided for in the data protection regulations, by sending a letter accompanied by a photocopy of the identity document in the center's email consultame@franvinas.com

Specifically, you can exercise the rights that are developed below:

    Revoke the consents granted. Obtain confirmation as to whether the center is processing personal data that concerns you or not. Access your personal data. Rectify inaccurate or incomplete data. Request the deletion of data when, among other reasons, the data is no longer necessary for the purposes for which they were collected.Exercise the limitation of data processing when any of the conditions provided for in the data protection regulations are met.In certain circumstances and for reasons related to your particular situation to the processing of your data. , interested parties may object to their processing. The center will stop processing the data, except for legitimate reasons or the exercise or defense of possible claims. Request the portability of data.

This website may contain links to external pages. The center does not assume any responsibility for the contents or any other aspect related to these pages or websites.

The company reserves the right to modify this privacy policy according to its own criteria, or motivated by a legal, jurisprudential, or doctrinal change of the Spanish Data Protection Agency. The use of the website after the changes will imply acceptance of them.

In case of disagreement in relation to the processing of the data, you can file a claim with the Spanish Data Protection Agency, the body that holds the control authority in the matter, located at C / Jorge Juan, 6 in Madrid (CP 28001).




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